Privacy Policy

GDPR Privacy Notice

Who are we? 

We are Wyse Residential Ltd; our registered head office is: 95 Baggot St Lr, Dublin 2, Company No: 672989, PSRA licence number: 4251.

What is our role under the General Data Protection Regulation (GDPR)?

We consider ourselves to be the Data Processor for the Landlords for whom we act.
We consider ourselves to be Data Processors for the vendors for whom we act.

Both the Data Controllers and the Data Processors are subject to the: Office of the Data Protection Commissioner, the Supervisory Authority. 

Canal House
Station Road
Portarlington
Co. Laois
R32 AP23
Ireland

LoCall 1890 25 22 31
Email:  info@dataprotection.ie
Web:    https://www.dataprotection.ie

Where we act as agents for Landlords:

Where did we get your data?

We received your data from you.

What is the purpose of processing your data?
You are party to a Tenancy to which you the Data Subject are bound. We have been appointed by the Landlord to arrange the Tenancy and / or administer the covenants of the Tenancy.
 

What is the lawful basis for this processing?

Processing is necessary for the performance of a contract to which the Data Subject is party [ Article 6 GDPR (1)b ].
Processing is necessary for compliance with a legal obligation to which the Data Controller is subject [ Article 6 GDPR (1)c ]. Namely:
The Residential Tenancies Acts 2004 to 2016
Criminal Justice (Money Laundering and Terrorist Financing) Act 2010
Property Services (Regulation) Act 2011 (Client Moneys) Regulations 2012
Property Services (Regulation) Act 2011

What type of data do we keep?
Name, address, phone, email, bank details, PPS numbers, references, ID, Anti Money Laundering.

Where is this data stored?

This data is stored in a database called Letman which is operated on Amazon Web Services located in Ireland. Data stored and transferred is encrypted. Access is only granted to administrators associated with our office.
 

Who is this data shared with?
This data is shared only with similar Data Processors for the purpose described above. These Data Processors are:  Listed at the foot of this document in a section called ‘Classes of Processors’.

How long will the data be stored?

Your data will be maintained by us for as long as the contract between the Data Controller and us ( the Data Processor ) exists or for as long as required by legislation.
 

What if your tenancy ends?

There is still an obligation on the Data Controller to maintain adequate accounting records. See above.
 

Where we act as agents for the sale of property:
 

Where did we get your data?

We received your data from you.
 

What is the purpose of processing your data?

The data is gathered to enable the sale of property.
 

What is the lawful basis for this processing?

Processing is necessary for the performance of a contract to which the Data Subject is party [ Article 6 GDPR (1)b ].
Processing is necessary for compliance with a legal obligation to which the Data Controller is subject [ Article 6 GDPR (1)c ]. Namely:
Criminal Justice (Money Laundering and Terrorist Financing) Act 2010
Property Services (Regulation) Act 2011 (Client Moneys) Regulations 2012
Property Services (Regulation) Act 2011
 

What type of data do we keep?

Name, address, phone, email, bank details, PPS numbers, references, ID, Anti Money Laundering.
 

Where is this data stored?

The data stored and transferred is encrypted. Access is only granted to administrators associated within our office.
 

Who is this data shared with?

This data is shared only with similar Data Processors for the purpose described above. These Data Processors are:  Listed at the foot of this document in a section called ‘Classes of Processors’.
 

How long will the data be stored?

Your data will be maintained by us for as long as the contract between the Data Controller and us ( the Data Processor ) exists or for as long as required by legislation.
 

Classes of Processors:
This data is shared only with similar Data Processors for the purpose described above. The categories of Data Processors are:
Access control specialists, Accountants/ Auditors / Tax Advisors, Architects, Banks, Builders, Building suppliers, Building Surveyors, Carpet Cleaning, Carpet Replacement, CCTV Maintainers and Suppliers, Cleaning Contractors, Database Management Systems, District Heating Specialists, Drain Companies, Electricians, Emergency after hours contractors, Engineers, Estate Agents, Fall Prevention Specialists, Fire equipment maintenance companies, Fire Inspectors, Fountain Maintenance companies, Furniture Suppliers, Garden Landscaping, General Maintenance, Information Technology Specialists, Insurance Adjusters, Insurance Assessors, Insurance Brokers, Intercom Systems, Key Cutting companies, Landscaping contractors, Lift Service engineers, Locksmiths, Painting Contractors, Parking control companies, Pest Control companies, Photographers, Plumbing contractors, Project Managers, Pump maintenance companies, Refurbishment companies, Refuse / Recycling companies, Repairs and maintenance companies, RTB, Security Companies, Solicitors / Legal Advisors, Tarmacadam / Road surfacing companies, Tree Surgeons / Arborists, Utility Companies, White goods supply companies, Window Cleaning, Window / Glass installation and replacement companies.

This list is large, we have had to deal with these classes at various times in our various departments and at times these processors have to deal with property owners and tenants.
 

What are your rights?
You have a right to be informed.
You may request a copy of your data stored.
You may request correction to any erroneous data.
You may request deletion of data, if not in violation of statutory or contractual requirements.
You may lodge a complaint to the controller or object to processing.
You may lodge a complaint to the Supervisory Authority.
You may withdraw consent if processing originally required consent.
What happens in the event of a Data Breach?
In the case of a data breach, the Data Controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the Supervisory Authority and Data Subject, if the personal data breach is likely to result in a risk to the rights and freedoms of natural persons.
 

Changes to this Notice

This Policy may be subject to change the latest version will always be on our website.
 

You can find more information here:

GDPR Act 2016 (pdf): https://www.blockman.ie/downloads/gdpr_act_2016.pdf
GDPR Act Easy Read:  https://gdpr-info.eu
Official GDPR Website:  https://www.eugdpr.org

 

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END OF POLICY

 

Download your data subject access request form here:  Data-Subject-Access-Request

 

 

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